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dnata continues to enhance its providing to supply a easy and memorable expertise for younger vacationers throughout their journey by means of the airport. With an knowledgeable crew, in depth coaching and a specifically designed lounge, the worldwide airline and journey supplier is setting new requirements for the well-being and luxury of unaccompanied minors amid an unimaginable 30% improve in demand.
Jaffar Dawood, dnata Senior Vice President, UAE and MEA Airports Operations, stated: “We take the duty of taking care of younger fliers very significantly. Our mission is to make sure a seamless and pleasing airport expertise, taking the stress out of their journey and creating lasting reminiscences in our unique lounge. We’re proud to have earned the belief of hundreds of oldsters with our protected and dependable providers and can proceed to take initiatives to additional enhance our providing.”
High skilled crew
dnata spares no effort within the complete coaching of its 200-member crew. Its devoted brokers are effectively versed within the artwork of making certain that unaccompanied minors, aged between 5 and 12, really feel protected and comfy throughout their journey by means of the airport. This entails skillfully choosing applicable dialog matters and offering informative pointers for a easy and anticipated expertise for younger vacationers.
Brokers are meticulous in making certain that every one private paperwork are right, from the identification of the guardian dropping off or choosing up the minor, to the flawless handover to the cabin crew.
Unique salon
dnata additionally operates an unique, devoted unaccompanied minors lounge at Terminal 1 Dubai Worldwide (DXB). The ability offers a protected, snug and enjoyable house for younger vacationers to chill out and play earlier than their flight.
It’s open 24 hours a day and is supplied with leisure screens and a spread of toys to maintain younger visitors occupied. Lounge employees work carefully with airline colleagues to make sure unaccompanied minors are in protected fingers and attain the gate on time.
30% improve in demand
dnata extends its distinctive providers to greater than 145 airline companions at two airports in Dubai, Dubai Worldwide (DXB) and Dubai World Central (DWC). This 12 months alone, dnata’s extremely skilled brokers assisted greater than 6,000 unaccompanied minors from check-in to boarding at DXB and DWC. These numbers are set to rise even additional, with an anticipated improve of a whopping 30% year-on-year over 2022 numbers.
Passengers are suggested to contact their airways for additional info on providers.
dnata is a number one world supplier of air transport and journey providers. Based in 1959, the corporate provides high quality and protected floor dealing with, cargo, journey, catering and retail providers in additional than 30 nations on six continents. Within the 2022-23 monetary 12 months, dnata’s customer-oriented groups accomplished greater than 710,000 plane turns, moved greater than 2.7 million tonnes of cargo, served 111.4 million meals and recorded complete transaction worth (TTV) of passenger providers of USD 1.9 billion.
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