Submit marhaba stories important 30% progress in Dubai; launches airport concierge service appeared first on TD (Journey Day by day Media) Model TD.
marhaba, a part of dnata, noticed a major 30% year-on-year improve in buyer bookings at Dubai Worldwide (DXB) through the first half of monetary yr 2023-24*, as vacationers more and more sought to enhance their journey by the airport Meet & Greet and Lounge providers of the hospitality model.
Between April and September 2023, marhaba’s devoted workforce served greater than 1.2 million passengers throughout DXB’s three terminals. The truth is, Marhaba’s well-liked salons attracted round 900,000 clients throughout the identical interval, peaking at over 8,000 guests on the busiest day in June.
marhaba has not too long ago expanded its supply with the launch of marhaba Concierge, a one-stop store for vacationers’ last-minute requests. Situated within the departures corridors of Terminals 1 and a couple of of DXB, these receptionist desks supply a complete vary of providers, together with ticket reserving, journey insurance coverage, meet and greet, lounge, visa cancellation and categorical providers. Extra desks are deliberate to be launched inside DXB’s three terminals within the close to future.
Steve Allen, Chief Government Officer of Dnata Group, stated: “Marhaba’s important progress displays the continued recognition of Dubai and the rising demand for our high quality airport catering providers. The introduction of marhab Concierge additional expands our providing, offering vacationers with quick and environment friendly options at Dubai Worldwide. We are going to proceed to enhance our providers to enhance the passenger expertise throughout their journey to the airport.”
Meet & Greet welcomes a number of households
From quick customs clearance to help with transfers and baggage, marhaba ensures a fast and secure passage for vacationers by DXB. Between April and September 2023, greater than 210,000 clients accessed its airport meet and greet providers.
Households are more and more searching for the providers of Marhaba for hassle-free journey. Over a interval of six months, its devoted brokers warmly welcomed and expedited over 10,000 households by airport formalities.
In style worldwide delicacies in Marhaba’s salons
Every of Marhaba’s 5 spacious DXB lounges affords superfast Wi-Fi and entry to worldwide delicacies that caters to a variety of dietary and ethnic necessities.
Clients who skilled Marhaba’s high quality lounge hospitality favored Rooster Shajahani Biryani as their hottest dish, consuming over 23 tonnes between April and September. Over 4.5 tons of espresso beans/baggage have been used to make over 450,000 cups of espresso to maintain passengers energetic earlier than their flight. Hungry morning commuters took 16 tons of scrambled eggs as their favourite breakfast dish. Over 420,000 totally different sandwiches have been additionally consumed, together with over 210,000 cans of sentimental drinks.
marhaba: world-class airport catering providers from Dubai to the world
marhaba, which suggests ‘welcome’ in Arabic, was launched within the UAE to assist passengers arriving or departing from Dubai Worldwide Airport. The recognition of Meet & Greet providers has grown exponentially in step with the expansion of Dubai as a serious worldwide journey hub, and marhaba is continually increasing its product providing with an ever-growing checklist of providers and extra choices designed to make the passenger expertise on the airport as nice as potential. .
Submit marhaba stories important 30% progress in Dubai; launches airport concierge service appeared first on Model TD.