The put up 11 years of AirHelp: Greater than 2.2 million passengers have claimed compensation appeared first on TD (Journey Day by day Media) Model TD.
AirHelp, the journey disruption know-how firm, reveals it has helped greater than 2.2 million folks declare compensation from 240 international locations and territories since its inception. Following its eleventh anniversary on 25 January 2024, the corporate has revealed additional key milestones achieved in its mission to coach air vacationers about their rights and supply cutting-edge options to make sure everybody can declare the compensation they’re entitled to.
Since 2013, AirHelp has assessed practically 16 million claims on behalf of passengers and had 81 million web site customers, highlighting the demand for added help for passengers within the occasion of delays and cancellations. Regardless of rising ranges of flight cancellations, significantly post-pandemic, AirHelp has maintained glorious requirements of customer support and satisfaction, which is mirrored in its 140,000 (82%) five-star rankings on Trustpilot.
Of AirHelp’s 2.2 million profitable claims, France (245,000), the US (213,000) and the UK (175,000) had essentially the most compensated passengers, adopted by Germany (170,000), Italy (144,000), Sweden (120,000) ), Spain (98,000), Norway (87,000), the Netherlands (82,000) and Poland (78,000) rounding out the highest ten.
The corporate additionally extends its help to essentially the most distant components of the planet, serving to vacationers in Svalbard, Antarctica, Vatican Metropolis, Cocos (Keeling) Islands, Bouvet Island and Saint Helena to assert compensation. AirHelp’s document for essentially the most compensated flight was DY 7155 from Barcelona to Orlando on September 11, 2019, the place 91 passengers had been compensated for a flight cancellation lower than 14 days earlier than departure.
Along with supporting prospects with claims, the corporate additionally launched its AirHelp Plus membership in 2023, which has offered further help and advantages to five.6 million passengers up to now, together with revolutionary parametric insurance coverage options AirPayout and AirLuggage. As a part of this, 22,000 passengers have been given entry to airport lounges which assist present consolation and peace of thoughts within the occasion of unexpected delays and cancellations.
Tomasz Pawliszyn, Chief Government Officer of AirHelp commented: “Air journey has turn into more and more unpredictable over the past 4 years and passengers have to be ready for last-minute disruptions, regardless of the place they’re flying from or who they’re flying with. At AirHelp, we’re dedicated to offering passengers with the very best journey expertise, with or with out disruption, by supporting them within the declare course of and educating passengers about their rights.”
The put up 11 years of AirHelp: Greater than 2.2 million passengers have claimed compensation appeared first on Model TD.